Legal notice

 

 

1. Legal Information
Merchant Name: UnaChica
Authorized Representative: Aya Kadowaki
Registered Address: Please refer to our Contact Information page for physical address details.
(Note: This is our administrative office. Please do not send returns to this address.)

2. Contact Information
Email: hi@unachicaofficial.com
(Support is provided exclusively via email. We do not offer phone support at this time.)

3. Shipping & Taxes
Shipping Fees: Costs vary by destination and order value. Please refer to our Shipping Policy for details.
Customs & Import Duties: All orders are shipped on a DDP (Delivered Duty Paid) basis. This means all applicable import duties and taxes are included in the final price at checkout. Customers will not be required to pay additional fees upon delivery.

4. Payment Methods
We accept payments via PayPal and major Credit Cards (Visa, Mastercard, American Express).

5. Delivery & Returns
Delivery: For detailed processing and shipping times, please see our Shipping Policy.
Returns & Cancellations: For information regarding returns and our cancellation policy, please see our Refund Policy.