Legal notice

1. Legal Information

Merchant Name: UnaChica

Authorized Representative: Aya Kadowaki

Registered Address: 

(Note: This is our administrative office. Please do not send returns to this address.)

2. Contact Information

Email: 

Phone: +49 15736939199

(Support is provided exclusively via email. We do not offer phone support at this time.)

3. Shipping & Taxes

  • Shipping Fees: Costs vary by destination and order value. Please refer to our [Shipping Policy] for details.

  • Customs & Import Duties: All orders are shipped on a DDP (Delivered Duty Paid) basis. This means all applicable import duties and taxes are included in the final price at checkout. Customers will not be required to pay additional fees upon delivery.

4. Payment Methods

We currently accept payments via PayPal. Additional credit card options (Visa, Mastercard, American Express) will be integrated shortly.

5. Delivery & Returns

  • Delivery: For detailed processing and shipping times, please see our [Shipping Policy].

  • Returns & Cancellations: For information regarding returns and our cancellation policy, please see our [Refund Policy].